Booking and Confirmation
To secure the trip booking, all reservations must be confirmed in writing (via email or online form). A non-refundable deposit, typically 20 to 30 per cent, is required at the time of booking. Full payment must be made several days before departure, with specific timelines varying depending on the trip. For Bhutan and Tibet trips, bookings should be made well in advance due to permit and visa processing times.
Cancellation Policy
Cancellations must be submitted in writing. There is no refund policy; no refunds will be given for early returns, missed days, or unused services.
General Cancellation Terms:
- Once booked: The deposit is non-refundable, regardless of the reason for cancellation.
- Short Notice Cancellation:
◦ Cancellations made within 20-35 days of the scheduled departure (or agreed trip start) 25% cancellation fee will be charged after deducting hotel and flight cancellation fees, and the rest will be refunded.
◦ Cancellations made less than 20 days before the trip, or if the participant fails to appear, will result in 100% of the total trip cost being non-refundable.
Note: The amount you send us will be automatically transferred as a deposit for your next trip. We believe in promoting responsible tourism.
Flexible or On-Demand Departures:
- For treks or tours without fixed departure dates (scheduled on demand), cancellation charges will be based on the most recent confirmed start date communicated and agreed upon.
Travel Insurance
Travel insurance is mandatory for all travellers. The policy must cover high-altitude trekking, emergency evacuation, accidents, illness, theft, and trip cancellation.
Health & Fitness
Participants must ensure they are physically and mentally fit. Any medical conditions must be disclosed at the time of booking. Medical clearance may be required for high-altitude treks or senior participants.
Visa & Travel Documents
Participants are responsible for ensuring their passports are valid and for obtaining necessary visas for Nepal, Bhutan, and Tibet. Visas for Nepal are issued upon arrival.
Payments Methods
Accepted Payment Modes:
- Bank Transfer (SWIFT) – Recommended for international clients.
- Online Payment Gateways (e.g., Stripe, PayPal) – May incur additional fees.
- Credit/Debit Cards – Usually accepted with a 3–4% surcharge.
- Cash (USD, EUR, NPR) – Accepted in person in Nepal; however, not recommended for advance bookings.
SWIFT/WIRE Transfer:
Account Holder Name: TREK CURATOR (P) LTD
NPR / A / C NO.: 01922861540012
SWIFT Code / BIC: HIMANPKA
Bank / Institution: HIMALAYAN BANK LTD
Bank Street Address: Durbar Marg, Kathmandu, Nepal
Note: Clients should pay a bank service charge of 4% at the time of deposit.